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Frequently Asked Questions

HBF Run - Contact Us

Have a question you need answered?

We’ve covered everything from registration to event day below, but if you still can’t find what you’re looking for, feel free to get in touch via 08 6333 0330 or enquiry@hbfrun.com.au.

FAQs about registering

When do registrations open/close?

Registrations open on Friday 1 February. You can register online until midnight on Friday 17 May 2019. After that, you can register at the HBF Run for a Reason Event Centre until 5pm, Saturday 18 May 2019.

Can I register in a branch?

No sorry, we can no longer provide the option of manual entry through HBF branches. You can register online until midnight on Friday 17 May 2019. After that, you can register at the HBF Run for a Reason Event Centre until 5pm, Saturday 18 May 2019.

HOW MUCH DOES IT COST TO ENTER?

Entry costs vary depending on which distance you’d like to participate in. We have discounts for early bird entry, HBF health members, children and seniors. For more details, please visit:

ARE THERE ANY DISCOUNTS AVAILABLE?

Absolutely! Early bird discounts apply to all distances and are available until midnight, 12 March 2019 – don’t miss out!

HBF health members receive 20% off their entry – over and above the early bird price. We also offer discounts for children and seniors.

Can I enter now and pay later?

No, entries without payment can’t be processed. Any information entered into our online system without a payment being made won’t be saved unless it is part of a team entry.

Can I enter on event day?

No sorry and you won’t be able to collect your participant pack on event day either. Your last chance to register and collect your participant pack is at the HBF Run for a Reason Event Centre until 5pm, Saturday 18 May 2019.

DO CHILDREN IN PRAMS HAVE TO BE REGISTERED?

Children being pushed in prams don’t need to be registered. However, if you do register your child who will be pushed in a pram, they’ll receive participant benefits like a free event t-shirt and a medal at the finish line – it’s up to you. For safety reasons, please note that participants pushing prams must select the Walkers and Prams category for both the 4km and 12km distances.

Does the HBF Run for a Reason offer refunds?

No, the entry fee is non-refundable under any circumstances, not transferable and entitles participation for only the person whose name and address is on the registration.

I'VE GOT A PROBLEM WITH ENTERING ONLINE

Feel free to give us a call on the HBF Run for a Reason Hotline on 08 6333 0330 or email enquiry@hbfrun.com.au and we will assist you.

Can I register via post?

No, we do not have an option to enter via post. You can register online until midnight on Friday 17 May 2019. After that, you can register at the HBF Run for a Reason Event Centre until 5pm, Saturday 18 May 2019.

WHAT DOES MY ENTRY FEE COVER?

Your entry fee goes towards the costs associated with organising the event including traffic management, medical and emergency services, fencing, signage, waste management, security, registrations, participant packs and timing requirements.

The entry fee also helps to cover the cost of items like your HBF Run t-shirt, finisher medal and other items at the finish like free Powerade, fruit and massages. As you’ll know if you’ve taken part before, this is a huge event which requires professional management for safety and practical reasons – so your entry fees don’t go to the beneficiary organisations. But we do encourage you to fundraise!

If you’d like to raise money (or donate directly) to one of the 190 local WA health related charities that benefit from the event you’ll be able to make a donation when registering or you can fundraise.

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FAQs about distances

WHAT DO "DISTANCES", "COURSES" AND "START GROUPS" MEAN?

Courses refer to the three distances – Snap Fitness Half Marathon, Blackmores 12km and the Commonwealth Bank 4km. Start Groups are assigned depending on the time you expect to take to complete the course. This helps us prevent frustration from being caught behind a walking group when you want to run or feeling like you need to go faster because you’re surrounded by speed demons!

You must start in your assigned group. If you start in a group ahead of yours, your timing device will not activate and your time will not be recorded. Event Officials may also instruct you to move back to the appropriate group.

Which start group should I choose?

Snap Fitness Half Marathon - we’ve only got one start group for the Snap Fitness Half Marathon which makes things easy!

For the other two distances, please see below – choose your group based on how long you estimate it’ll take you to finish your distance on the day.

Blackmores 12km

Category Time - Male Time - Female
Seeded Runners Under 45 Min Under 50 Min
A 45 Min - 1 Hr 10 Min 50 Min - 1 Hr 10 Min
B 1 Hr 10 Min - 1 Hr 25 Min 1 Hr 10 Min - 1 Hr 25 Min
C 1 Hr 25 Min - 1 Hr 40 Min 1 Hr 25 Min - 1 Hr 40 Min
D - Walkers 1 Hr 40 Min - 1 Hr 40 Min 2 Hr 10 Min - 2 Hr 10 Min
E - Families & Prams Over 2 Hr Over 2 Hr

Commonwealth Bank 4km

Category Time
A Under 25 Min
B 25 Min - 35 Min
C 35 Min - 45 Min
D - Walkers 45 Min - 50 Min
E - Families & Prams Over 50 Min

What distances can I do at the HBF Run for a Reason?

WHERE DOES THE COURSE GO?

Our courses all start in the heart of the CBD and finish at Gloucester Park covering some of the most beautiful and iconic locations around Perth along the way. Check out the course map for each distance:

How can I join the 'Seeded Runner' category?

You’ll need to provide proof times from past HBF Runs or similar events to qualify for this category. For further enquiries contact enquiry@hbfrun.com.au or phone 6330 0330.

ARE THERE ANY RULES FOR YOUNG CHILDREN?

We know that many families will want to walk (or run) the course together as part of a special day out – that’s one of things that makes it such a fun day!

Please be mindful of the fact that children who intend on walking or running the course must be wearing a participant bib and be supervised by a parent or guardian at all times.

In a large crowd it can sometimes be easy to become separated from children. Please ensure you provide your child with a contact number to reach you on should they become separated and if appropriate make arrangements for a meeting point at the finish.

Can I walk the course?

Absolutely – you’re welcome to walk the 12km or 4km. Just make sure you select the correct category when you enter. We have dedicated waves for walkers, families and prams so that you can take your time and enjoy the atmosphere without too many serious runners.

The Snap Fitness Half Marathon can only be completed by runners.

Please also note that due to safety regulations, you’re unable to take part in any of the events on a bicycle, roller-blades or scooters.

Can I take part in a wheelchair?

Yes you can! Regular wheelchairs should start in Wave E for the Blackmores 12km and the Commonwealth Bank 4km.

Please be aware that due to the surface of the course in some areas, we don’t have a racing wheelchair section. However, if you do wish to take part in a racing wheelchair, you can get in touch with us at the HBF Run for a Reason on 6330 0330.

IS RUNNING THROUGH THE TUNNEL BAD FOR MY HEALTH?

No it’s not – it’s a favourite part of the course for many of our participants and it’s adequately ventilated. The tunnel will be closed to traffic well before the event commences to ensure that all car emissions have cleared.

WHERE DOES THE COURSE GO?

Our courses all start in the heart of the CBD and finish at Gloucester Park covering some of the most beautiful and iconic locations around Perth along the way. Check out the course map for each distance:

Will I get a Finishers medal?

Yes – everyone will receive a medal once you have crossed the finish line.

Who should enter the Commonwealth Bank 4km E wave?

This wave has been created for people with prams or groups of families and friends who plan to soak up the entertainment and think it will take approximately 50 minutes to complete.

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FAQs about participant packs

WHAT IS THE PARTICIPANT PACK?

Packs are like a goody bag for everyone taking part! They contain your free event t-shirt, participant bib with built in electronic timing device and safety pins, plus your event day guide.

Your participant bib must be pinned to the front of your t-shirt and remain attached throughout the event.

The built in electronic timing device registers the time you cross the start and finish lines to calculate your time for official publication.

WHEN WILL PARTICIPANT PACKS BE AVAILABLE?

Packs will be available for collection from the HBF Run for a Reason Event Centre. Remember to bring a copy of your confirmation e-ticket either printed or on your smart phone.

HBF Run for a Reason Event Centre
Perth Convention and Exhibition, Pavilion 2

  • Friday 17 May, 7:30am – 7pm
  • Saturday 18 May, 8.30am – 5pm

*Please note – if you’re in a team, your Team Captain might have opted to collect all the team packs themselves. Please check with them to confirm what they’ve organised.

Can I collect my participant pack on event day?

No, sorry! Your last chance to register and collect your pack is Saturday 18 May at the HBF Run for a Reason Event Centre, open until 5.00pm.

CAN SOMEONE ELSE COLLECT MY PARTICIPANT PACK ON MY BEHALF?

They sure can. They’ll need to provide a copy of your confirmation e-ticket.

I'VE LOST SOME OF THE ITEMS IN MY PARTICIPANT PACK – WHAT DO I DO?

The most important item in the pack is your participant bib. If you lose your participant bib prior to event day, please visit the HBF Run for a Reason Event Centre to arrange a replacement. If you lose your participant bib on event day please visit the Information Desk located at the start area.

WHAT DO THE DIFFERENT COLOUR BIBS MEAN?

Your participant bib is assigned to a starting group depending on the course you have entered and the time you expect to take to complete the course. The different coloured bibs make it easier to identify which starting group you are in.

WHERE’S MY TIMING CHIP?

Your timing chip is attached to the back of your participant bib and you can throw it away after the event. Just remember to keep your participant bib if you are planning to use public transport for your trip home as that’s your free ticket!

I am in a team, where can I collect my participant pack?

Teams of less than 10 people
Participant packs will need to be collected from the HBF Run for a Reason Event Centre individually, however your Team Captain can collect on your behalf.
*Be sure to get in touch with your Team Captain to confirm what they’ve organised.

Team of 10 – 19 people
Team packs will be packaged up and available for a single collection from the team desk at the HBF Run for a Reason Event Centre.

Teams of 20 or more
Your team pack will be couriered to the Team Captain. You’ll need to get in touch with your Team Captain to arrange for collection.

WHEN WILL I RECEIVE MY E-TICKET?

E-tickets will be sent on Tuesday 14 May via email.

DOES EVERYONE RECEIVE AN E-TICKET?

Yes, everyone will receive an e-ticket unless they are in a team of 10 or more.

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FAQs about t-shirts

DOES EVERYONE RECEIVE AN EVENT T-SHIRT?

T-shirts are included as part of your registration but sizes and quantities are limited. Be sure to get in early to secure your size and check your measurements on the sizing guide carefully as you won’t be able to change your t-shirt size.

When can I collect my t-shirt?

T-shirts will be available for collection at the HBF Run for a Reason Event Centre on Friday 17 and Saturday 18 May.

Can I change my t-shirt size after I have registered?

No, please check your measurements and choose carefully as we are unable to exchange t-shirts.

WILL I BE ABLE TO PERSONALISE MY T-SHIRT?

Unfortunately we’re not able to provide t-shirt personalisation. However if you wish to personalise your event t-shirt there are a range of providers offering t-shirt printing. Prices vary, so we suggest you compare pricing and quality before personalising your t-shirts as we are unable to provide a replacement if you end up with mistakes.

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FAQs about event day - Sunday 19 May

What time should I arrive at the start line on event day?

It’s best if you arrive at least 45 minutes before the start of the event. That way you can use any services you require (like the Bag Compound, toilets), find your starting group and have time to soak up the atmosphere of the start line. Refer to your Event Guide found in your participant pack for more information about arrival times in the CBD prior to the start.

Can I leave my personal items somewhere on event day?

You sure can – there are two options:

HBF EVENT CENTRE TO FINISH LINE
Before event day, you can drop your items at the HBF Event Centre. Clear bags will be provided at the bag drop location - no personal bags will be accepted. Event organisers will do everything they can to look after your belongings but accept no responsibility for their security. So please leave any money, cameras or other valuables at home.

We’ll transport it to the finish line so it’s ready for you to pick up after the event. Drop off closes at 5pm on Saturday 18 May and all bags must be collected from the finish line by noon on event day.

OR

FORREST PLACE
You can drop your items at the City of Perth Bag Drop area located in Forrest Place from 6am on event day - just remember that you'll have to collect it from here too by noon on event day.

Clear bags will be provided at the bag drop location for you to pop your items in - no personal bags will be accepted. There will be security in place checking all bags.

Event organisers will do everything they can to look after your belongings but accept no responsibility for their security. So please leave any money, cameras or other valuables at home.

*No bags from the Forrest Place start area bag drop will be transported to the finish line.*

What should I wear on event day?

Your FREE HBF Run t-shirt of course! But if you prefer you can wear your favourite running gear. Make sure your walking/running shoes fit well (and you’ve worn them before to make sure they are comfy). And bring a hat and sunscreen to slip, slop, slap.

Can I listen to music on my phone/mp3 player?

There is loads of entertainment on course, so leave the headphones at home and soak up the atmosphere!

There will be lots of important information from course marshals and police that you’ll need to be able to hear for your own safety and that of fellow participants. Also, even though the roads are closed there will be emergency service vehicles on course so you’ll need to be aware of what’s going on around you.

WILL THERE BE FOOD AND BEVERAGE OUTLETS OPEN BEFORE MY START TIME?

Yes, we are working closely with cafes and the City of Perth to ensure more outlets are open, however please avoid using these outlets for their toilet facilities and use the event toilets as illustrated on the start map.

IS THERE ANY ENTERTAINMENT AT THE START LINE?

The atmosphere at the start line can only be described as electric! We’ll be getting the music pumping, having celebrity appearances and taking you through a fun but all-important, warm-up.

WILL THERE BE TOILETS AVAILABLE ON COURSE?

Yes, there are toilets scattered at various points throughout the course, however they are limited so we suggest going to the toilets located near the start line.

There are also toilets near the finish line at Gloucester Park.

IS THERE FOOD FOR SALE AT THE FINISH LINE?

There sure is. We’ll have a selection of food vendors in the finish area at Gloucester Park. Whatever your mood you can grab breakfast, lunch or a healthy snack.

Most vendors will have EFTPOS facilities however if you do need to cash, there are ATM facilities in the grand stand at Gloucester Park.

How can I keep warm at the start area?

Feel free to give us a call on the HBF Run for a Reason It’s best to wear an old jumper or jacket that you no longer need – you can then leave it at the side of the start line and our volunteers will collect everything and donate it to charity.

Make sure to remove any personal items e.g. mobile phones, wallet before you pop your jumper or jacket aside. Please don’t wear/bring any garbage bags or plastic as these can become a serious tripping hazard.

What should I eat before the race?

The best thing to have before the race is a high carbohydrate meal and plenty of water or a sports drink.

Where can I get a drink?

There will be drink stations serving water at the start line, throughout the course and at the finish line. On course water locations can be viewed on the course map of each distance:

What should I do with my particpant bib and timing device?

The best thing to have before the race is a high carbohydrate meal and plenty of water or a sports drink. You need to wear your bib on your chest throughout the event. The timing device is attached to the back of the bib. Please see the back of your bib for more information on how to wear these correctly – we’ll be providing safety pins in your participant pack.

WHAT IS THE DELAY IN TIMES BETWEEN THE START GROUPS?

The event will have a rolling start meaning each wave and distance will follow on from the previous one. To view start times visit:

Everyone must be in place in your appropriate start group (corresponding to your bib colour) before the official start time of your event. Our volunteers will move you across the start line in order. Timing devices and mats will record the time you actually cross the start and finish lines.

What happens if I start in the wrong group?

You’ll be asked to move. Your timing device and participant bib are assigned to a starting group within each event category.

You must start in your assigned group. If you start in a group ahead of yours, your timing device will not activate and your time will not be recorded.

Can I ride my bike/skateboard/roller blade alongside my friend who is running?

No. For safety reasons the use of bicycles, skateboards, roller blades/skates or any other similar mode of transport is not permitted with the exception of wheelchairs.

What do I do with my timing device once I cross the finish line?

Once you’ve crossed the finish line you can dispose of it however remember if you want to get back on public transport for free, you’ll need to keep your participant bib.

How do I check my time?

Results will be available within 5 minutes of crossing the timing mats at the finish line via www.hbfrun.com.au

Can I get a photo of myself participating in the event?

Absolutely! We’ll be taking photos from start to finish. Photos will be available on Facebook and on the HBF Run for a Reason website following the event.

Fees will apply if you wish to purchase a copy of the photo.

There will also be lots of opportunities for you to take your own photos, be sure to tag us @hbfrun and #hbfrun.

What's on once I've crossed the finish line?

The finish line is a hub of activity so why not stick around and enjoy the fun and entertainment.

As soon as you’ve crossed the finish line you’ll enter the recovery chute and receive some water or Powerade plus a piece of fruit and your all-important medal.

Then you’re free to explore - we’ll have free massages on offer, a stretch/recovery zone, food vendors, music and kids entertainment plus be sure to check out the social zone and grab some snaps with your friends and family.

Can I purchase my refuel breakfast after I've registered?

You sure can, you can purchase your Refuel Breakfast here.

WHAT DOES THE REFUEL BREAKFAST INCLUDE?

The Refuel Breakfast will include the following items:

  • x1 Carmen’s Muesli Bar
  • x1 100g Brownes Yoghurt (incl. a spoon)
  • x1 Wrapped Priestley’s Gourmet Delights Banana Bread
  • x1 100g Healthy Snack Mix (nuts, seeds and dried fruit)
  • x1 Zico Coconut Water

Can I bring my dog with me?

As much as we love furry friends, for safety reasons you can't bring your dog along.

Assistance dogs are permitted.

What is HBF Run doing to reduce their environmental impact?

HBF Run is committed to reducing our environmental impact, click here to see some of the highlights and to find out how you can get involved.

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FAQs about getting to/from

WHAT’S THE QUICKEST WAY TO GET TO THE START LINE?

Take public transport. Your participant bib doubles as your free ticket to get to and from the event until 3pm on Sunday 19 May – just show it on the bus or train on the morning of the event.

Transperth will be operating special trains to the event – stay tuned for a schedule which will be available closer to event day.

How do I get home from the event?

Included in the cost of your entry is a free shuttle bus that will pick you up from Hale St, Gloucester Park and drop you back at the entry to the Perth Train Station.

Make sure you hold onto your participant bib, because it’s your free ticket home on Transperth buses and trains until 3pm Sunday 19 May. These buses will run continuously on loop throughout the morning.

Can I drive to HBF Run for a Reason?

We encourage participants to take public transport as it’s definitely the quickest and easiest way of getting to the event. If you do want to drive though, there will be special rates at the CPP Elder Street Car Park.

Be aware that there will be road closures in and around the CBD on event day. We’ll release information on exactly which roads are closed and how long for closer to the day.

WHICH ROADS WILL BE CLOSED ON EVENT DAY AND HOW LONG FOR?

It’s necessary to close some roads on event day as they form part of the route our participants walk, jog or run. We’ll release information on exactly which roads are closed and how long for closer to event day.

Can I cycle to HBF Run for a Reason?

Yes, secure public bike parking is available in the CPP Elder Street car park on the corner of Elder Street and Murray Street.

Can I take a pram on the event transport?

Yes, you are welcome to bring a pram along to the event on the free transport services however please ensure it is folded while on-board. Also, keep in mind that some buses may be older and have stair access only.

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FAQs about the HBF Run for a Reason Event Centre

WHAT IS THE EVENT CENTRE?

The HBF Run for a Reason Event Centre is where you can collect your participant pack from, you will also be able to:

  • Submit a late entry
  • Change your distance
  • Drop your bag for transport to the finish line
  • Grab HBF Run merchandise and exercise gear at discounted prices
  • Plus much more
To collect your participant pack you will need a copy of your confirmation e-ticket and ID. This will be emailed to you on Tuesday 14 May.

If you’re part of a team, be sure to check collection arrangements with your team captain.

WHERE IS THE EVENT CENTRE LOCATED?

The Event Centre is located at the Perth Convention and Exhibition Centre on Friday 17 May and Saturday 18 May.

Perth Convention and Exhibition Centre
21 Mounts Bay Road, Perth

Friday 17 May
7.30am – 7.00pm

Saturday 18 May
8.30am – 5.00pm

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FAQs for spectators

WHERE CAN MY FRIENDS & FAMILY WATCH ME ON EVENT DAY?

If you can’t persuade them to join you on course, then the best place for them to cheer you on is directly outside Gloucester Park. They’ll be able to see you as you head towards the finish line and then meet you once you’re done to join all the fun in the finish area.

Other places include:

Snap Fitness Half Marathon

  • Riverside Drive
  • Plus the below 12km spectator points

Blackmores 12km

  • Burswood Park
  • Victoria Park
  • Causeway

Commonwealth Bank 4km

  • Riverside Drive

If you choose to spectate, please check the road closures closer to the event as many of the above locations are only accessible by foot.

Where can I meet my friends and family after the event?

Be sure to organise a meeting point well in advance as event day can be hectic. We’ve got an A-Z meet and greet area at the finish line, so stick to the letter of your surname and your friends/family can find you there.

Where do I get from the start line to the finish line?

A spectator shuttle bus service is available on event day for spectators wishing to travel to Gloucester Park to meet family and friends. Buses will depart from the Perth City Busport from 8.30am. Please follow signage where dedicated departure points will be clearly marked.

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FAQs about the fundraising

I'VE GOT A PROBLEM WITH MY FUNDRAISING PAGE.

Get in touch with Everyday Hero via their hotline 1300 798 768.

I WANT TO START FUNDRAISING FOR A CHARITY BUT THEY’RE NOT AFFILIATED WITH THE EVENT?

HBF Run for a Reason allows participants to raise funds for WA health related charities. There are over 190 registered charities with new ones being added all the time.

If you know of a WA health related charity that is not registered please contact the charity directly. Charities can't be added by participants. Charities must contact enquiry@hbfrun.com.au where more information will be given on how to get set up on Everyday Hero.

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FAQs for teams and corporates

Do I need to pick up my participant pack if I am a member of team?

Teams of less than 10 people
Participant packs will need to be collected from the HBF Run for a Reason Event Centre individually, however your Team Captain can collect on your behalf.
*Be sure to get in touch with your Team Captain to confirm what they’ve organised.

Team of 10 – 19 people
Team packs will be packaged up and available for a single collection from the team desk at the HBF Run for a Reason Event Centre.

Teams of 20 or more
Your team pack will be couriered to the Team Captain. You’ll need to get in touch with your Team Captain to arrange for collection.

SOME MEMBERS OF OUR TEAM ARE IN DIFFERENT START GROUPS, CAN WE ALL START TOGETHER?

No sorry, you’ll need to stick to your assigned start group to prevent any frustration from being surrounded by people going at a different speed from you.

If you start in a group ahead of the one you’re assigned to, your timing device won’t activate and your time will not be recorded. Our event officials will also instruct you to move back to the appropriate group.

DOES EVERY TEAM MEMBER NEED TO TAKE PART IN THE SAME DISTANCE?

No, teams can include participants across all three distances and waves.

ARE THERE HOSPITALITY PACKAGES AVAILABLE?

Yes, visit the teams page on the HBF Run website or email enquiry@hbffitness.com.au for more information.

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FAQs about training and merchandise

WHAT TRAINING DO YOU RECOMMEND BEFORE EVENT DAY?

Prepare for this year’s HBF Run for a Reason with eight weeks free training run by HBF Fitness, starting Saturday 23 March. With 18 outdoor locations and three group fitness levels to choose from, it’s never been easier to turn your reason into reality.

Where can I purchase merchandise?

There will be a range of event merchandise available for purchase at the HBF Run for a Reason Event Centre. Details will be published on the HBF Run website prior to the Event Centre opening.

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Road closures are in place for HBF Run for a Reason.